Privacy Policy

Privacy Policy

Last updated: 01/10/2025

Think Cre8tive Group CIC (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

1. Who We Are

Think Cre8tive Group CIC is a Community Interest Company (company number 11184273) registered in England and Wales. We deliver community singing programmes, training, and resources to improve wellbeing.

2. Information We Collect

We may collect the following information:

  • Personal details: name, email, phone number, address (e.g. for registering with Singing Club, training courses, or licensing).
  • Health or wellbeing information: only when you voluntarily provide it for participation in specific programmes.
  • Donor information: if you choose to make a donation, we may collect payment details through our secure third-party payment provider.
  • Website use data: including IP address, browser type, and pages visited (via cookies).

3. How We Use Your Information

We use your personal information to:

  • Register you for programmes or training
  • Process donations or payments
  • Communicate with you about events, opportunities, or updates
  • Monitor and evaluate the impact of our programmes
  • Meet legal and safeguarding responsibilities

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – where you have given clear permission (e.g. mailing list sign-up).
  • Contract – where processing is necessary for a service you’ve requested.
  • Legal obligation – where we must comply with law (e.g. safeguarding).
  • Legitimate interests – where processing supports our CIC aims without overriding your rights.

5. Sharing Your Information

We will never sell your personal data. We may share data with:

  • Partner organisations, but only where necessary and with your consent.
  • NHS/social prescribing teams, where you have been referred through them.
  • Regulators or safeguarding authorities, if required by law.

6. How We Store Your Information

  • Data is stored securely on password-protected systems.
  • We retain personal data only as long as necessary for programme delivery, monitoring, or legal requirements.
  • You may request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your data
  • Request erasure (“right to be forgotten”)
  • Withdraw consent at any time
  • Make a complaint to the Information Commissioner’s Office (ICO)

8. Contact Us

If you have questions or requests about your data:

📧 info@thinkcre8tivegroup.com

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